Department of Licensing and Consumer Protection - Washington, District of Columbia

MOHAMMED J.

I always come to renew my vending license. They are very helpful, especially Shaniya.

Jimmy B.

This department has been a glaring example of waste, fraud, and abuse of District taxpayer $. Not only has it mismanaged funds, but it has also gone so far as to run ads on Metro buses—for what purpose, I have no idea 🤯- It’s a complete misuse of resources.

What’s even more disappointing is that it’s not just the staff—it’s the entire culture within this office. It’s vile and runs deep. Instead of serving the public, they seem to be serving their own interests at the expense of the people who fund their operations.

I can’t help but wonder how much more efficient and effective things could be if they actually held themselves accountable instead of squandering resources on frivolous advertising.

Katie W.

This is a 5 star review for Maxine, specifically! I had to complete a complicated, multi-part transaction yesterday and Maxine was so very patient, helpful, and kind. She made what can often be a frustrating, confusing experience as smooth and painless as possible, and she did so with professionalism and grace. I sincerely hope I get to work with Maxine again.

Monea

Staff conversing amongst themselves before acknowledging you. DLCP staff with short haircut provided me a check in ticket after waiting 15 mins, which put me behind the people that checked in after me, adding more wait time. Slow service although there are not many customers present. Frequent system errors which causes customers to make unnecessary trips to the office for payment processing. Been waiting for 55 minutes as I write this review and my number still hasn’t been called.

meron A.

I had the pleasure of being served by Silvia at Del Frisco's, and she made our dining experience truly exceptional. From the moment we were seated, Silvia was attentive, warm, and incredibly knowledgeable about the menu. She offered perfect recommendations and ensured that every detail of our meal was just right. Her professionalism, combined with a friendly and welcoming demeanor, made us feel like VIPs. Silvia’s outstanding service is a testament to her dedication and passion for her work. We will definitely be back, and we’ll be requesting Silvia by name! Five stars all the way!

Anthony E.

Phone support is horrible but in person support is excellent. It's very efficient for you to go down there rather than providing phone support.

Lauren I.

Awesome! Resolved my issue and were very understanding of my position. Gave honest guidance and helped me get the outcome my family needed without the expense of going to court.

Cherylyce M.

They just move so slow! Very disrespectful ghetto phone service! They answer questions like the job is boring 🥱 like put some effort or at least sound happy when answering a question