Conway Regional Medical Clinic - Vilonia - Vilonia, Arkansas

Chad M.

I would like to commend Emily Byrd for her exceptional skill and compassionate care in performing blood draws. For years, I struggled with an intense fear of needles that led me to neglect my health and avoid necessary medical procedures. My fear was so overwhelming that I even went without essential medications. This anxiety turned every blood draw into a traumatic experience, characterized by significant tension, nervousness, and discomfort.

However, when I met Emily, everything changed. Despite my deep-seated fear, Emily managed to take my blood with such a gentle touch that I didn’t even feel the needle. Her expertise and calm demeanor made the procedure so effortless that I was genuinely surprised to learn it was over. Emily’s approach has been a game-changer for me, allowing me to manage my health effectively and adhere to my medication regimen without the stress and dread I previously experienced.

Emily has set a new standard for patient care with her remarkable ability to perform her duties with minimal discomfort and maximum empathy. Her work has not only improved my physical health but also my mental well-being, as I no longer have to worry about the anxiety of upcoming procedures. I am profoundly grateful for her exceptional care and am pleased to recommend her highly.

Amanda C.

I LOVE APRN Riley!!! Which is why I gave a 3. I’ve never had a doctor who puts the thoughts and energy into their patients that she does.
HOWEVER the front desk and those that answer the phone are ridiculously rude and need to be trained how to speak and treat people. DO BETTER!!!

The quality of overall customer facing practices at this facility is lacking in comparison to what you can experience at Conway Regional Hospital. Majorly disappointed!!!!

K H.

I love Krystal Riley but her support staff are frustrating. Her nurse seems to know how the base pharmacy works and told me to just pay the difference. When I tried to explain you can't pay money at the base pharmacy she suggested I use a different pharmacy, she didn't have time to sit on the phone to do a PA because she had paying customers. This was day 3 of me trying to get them to do the PA. I am a paying customer as well, just not sitting in the office.

Ryan P.

Can't get any service,they won't call me back.and mandy meers needs to be replaced.she was supposed to get me a few other doctors/specialist,but that never happened.

Jena B.

Krystal Riley, APRN is amazing! She is so caring and engaging. What a fresh breath of air in the medical field. Also, the staff is wonderful. They are so accommodating and kind. I’m very grateful to have this clinic with these professionals in our little town.

Karan P.

Dr Charles Himmler is by far the best doctor I have ever had.
I don't know how he is with other people but with me he's more than just a doctor. He has helped me mentally physically and emotionally.
I haven't had a car for over a year now and I have a care giver that only works 2 hours a day. I told him that. He's so special to me. He's been Johnny on the spot for calling in my prescriptions in in like 15 min at the longest cause he cares and knows I only have a short time that I have a car. If you r looking for a loving caring kind doctor that takes time and listens to you,you should definitely use him

Leann T. S.

Twice now my husband has needed a simple letter from his dr that would have literally taken less than two minutes and both times it took over two hours. Both were needed for his job. First time the letter was actually done and just sitting there but the incompetent woman at the window never bothered to notice or call us. Too busy on her cell phone. This time, today, its been three hours and not one person there has a freakin clue what's going on or if its done or not. I've already stopped using them and I'm strongly urging him too as well. A clinic full of incompetent people who don't care that something is urgent and important.

Misty W.

Since dr mcnew left there is very poor communication can’t get results can’t get in will be looking for new place