COACH - Sacramento, California

моё L.

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I like the quality, it’s excellent, easy to use, polite and friendly staff will help and assist you in choosing your purchases, if necessary, they will select the right cream for care and show you how to care for it so that it looks like new and serves you for a long time. I'll be back wait for me 👋

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мне нравится качество оно превосходно ,удобно в использовании, вежлевый персонал и дружелюбные помогут и подстажут в выборе ваших покупок, при необходимости за уходом подберуд правелтный крем и покадут как ухаживать что бы она выгледила как новой и долго вам служила. я вернусь ждите меня 👋

Adam H.

Judy has always taken the best care of me. She is detail oriented, contagiously happy, and excellent at helping me pick the best products (both for myself and as gifts for my loved ones). Because of her I will continue returning here often.

Lucy M.

I came here a while ago looking for christmas gifts to get in the future and I had a lovely experience and got the help and assistance I wanted. I unfortunetely do not remember the names of the ladies that helped me. I come back today to get the gift and no one seemed to pay much attention to me. I did get help but not as much as last time I was here. While in the process of paying there was a silent conversation between associates, the person helping me on the register and another person, who asked if I needed help earlier but that was pretty much it, in the middle of the store. I believe they did not think I was actually going to purchase something and therefore did not really help me while they just talked amongst themselves. And just now another worker almost put the bag I already purchased back on the sales floor because I got the last one of the style and color of the bag. I should have just gotten the bag online. I am satisfied with my purchase but not with the service.

Jo S.

I was greeted as soon as I walked into the store. I received excellent customer service from the young man who assisted me. He listened attentively to what I was looking for and what I liked. He showed me what they had in the store that met my needs and let me know which ones were on sale. He showed me the different colors available in each bag and we had a short discussion about neutral color bags. Overall, I had a great experience and will definitely go back there again.

Sena D.

Ka was incredibly friendly and made my experience wonderful. She was really funny and very personable. She took the time to try to find different colors of the purse I wanted and then ordered a new purse for me because there was only the display purse available.

Ken B.

It really depends on who helps you at this store. Most of the people are extremely friendly, but one person there is a bit rude and abrupt - she might be a manager or something. Today I had a great experience because the rude person didn't assist us, another person did. My receipt says "Elena," and she is very pleasant. That made our experience quite nice.

Go, but see Elena! Call ahead for special services like personalizing tags. They may not do it.

Bruce W.

If I could give no stars I would. This isn’t the first time this has happened to me at this location. I will never buy anyone a present from Coach for Christmas ever again. I was told a pair of shoes that were only tried on was to worn and no one would tho the shoes look exactly how they were when I bought them.

Jim S.

Coach charged us to repair a bag. Turns out they don't really stand behind their products and eventually informed us that they would not repair the bag. They failed to refund the repair charge in a timely manner. It took three separate calls to get them to finally refund the charge. Think twice about purchasing something expense from Coach if you expect it to last.