CLUB4 Fitness Prattville - Prattville, Alabama

Martin T.

Muy buenoe

RolledRoll

Love this place very much. Many payment plans and I have been going for three years. It’s easy and I pay $15/month! Clean equipment and haven’t seen any issues. Staff is amazing and so are the people there. Need a spot? Just ask, muscle men are made like teddy bears here

Aiya S.

I love the facility and the staff. However due to medical issues I am having to cancel this membership and in the process of doing so for over a month now I have been overcharged and and being told with email proof that I have to pay again in order to cancel. I am less than pleased no one has done anything to help me resolve this issue at this point I have reached out to the staff to try and get a resolution I have not received any response back at this time I am upset regarding this because I was a loyal member and came in religiously up until my medical issues started. I do not like the fact that they essentially bullied me and told me that it's my fault that I haven't been canceled yet and that I have to pay again so I was like fine charge me and get me canceled they overcharged me and I just now received another email stating I have to pay again in order to cancel. The customer service team regarding the cancellation is not a customer service company they have done nothing but make this miserable for me.

Frank S.

Tried to go as a guest. Customer rep was a surly and so annoyed he had to get up from his seat to point a guest to the waiver. After the collect all your data, they want a picture. Privacy is a serious concern and I’m not doing it. Too many companies collect data and sell it. I offered to pay, all I want is a workout on the road, and these guys want to make it a hassle and be rude about it too. Hard pass, thanks.

Victoria M.

They have the best equipment. You can scan the QR codes on the equipment to see how to use certain ones if you don’t know how to. Everything is easily accessible. They have awesome memberships, and you have a lot included. Tanning, massage beds, and kid care as well for up to 2 hours. Will continue to go here, love the service as well.

Nicholas R.

I don’t like the way this gym handles cancellations and I bet you won’t either. I have used other gyms that handle cancellations much better. Good luck.

Brittani B.

Great, friendly staff. Environment is welcoming. I'm new here and I already love this place.

bricen F.

If you want to cancel you have to pay them for another month of gym membership. I was moving out of state and they charged me for two months of gym membership that I can't use as they don't have facilities at my new place. Charging me for two months when I haven't used your gym in almost three is wrong and you know it.

*Oh yeah it's in the agreement papers but how about you don't hide it in the papers that there is a mandatory charge for an entire month that I won't be in the gym you scam artists. You're like a damn leech on peoples heels. Plus your showers have almost no water pressure. I spend the nights at your gym during the unmanned hours, rack all my weights, leave no trash, and was fine paying $26 a month. I prefer my charity to help people that actually need it, not snakes