Bouvier Insurance - West Hartford, Connecticut

Maia E.

Our family feels so lucky to have Bouvier -- and specifically Katie -- taking care of our insurance needs! She proactively seeks out the best options for our policies, and is so easy and fun to talk to. In this complicated world, where so many companies have cut back on personalized service, we have a deep bond of trust with Katie and Bouvier, and recommend them without reservation.

Dzenis J.

This is by far the best insurance company I have worked with. My insurance agent Taylor is wonderful. I was truly amazed at how quickly she can get quotes together! I had a last minute emergency and she was able to help me out on such short notice on a Friday afternoon. Taylor you rock and thank you for the amazing service!

Dzenis Jasavic
Shoreline Electric Services

John S.

I have used Bouvier Insurance for over 10 years. Over my lifetime I have used a number of insurance agencies that were decent, but none of them can hold a candle to the level of customer service Bouvier has provided. Every representative I have ever dealt with at Bouvier has been incredibly knowledgeable, responsive and a pleasure to work with. Without a doubt Bouvier provides the best customer service I have ever had when dealing with a business, especially the representative that I have worked with the last few years, Marie Semino. Thank you Bouvier and Marie, you are the absolute best at what you do.

Frank G.

Bouvier is the Best!
I cannot say enough about Cheryl Plawecki, Jodi Fusaro and Tracy Fillian. They are experts in the business offering access to various carriers. The service level is the way it should be; perfect. They have become business partners to me and I am very pleased to highly recommend them. I will always call them professionals and will call them again in the near future.
Thanks,

Joseph L.

We have been doing business with Bouvier Insurance for 15 years. Their professionalism and level of service is the best I have ever experienced in the insurance industry. The Bouvier team always exceed my expectations! It is so refreshing to do business with a team of professionals that genuinely care about me and always "have my back"

Martin C.

This is on behalf of my Mother In Law Frances Gionfrido. I work with Linda Jennings at Bouvier Insurance for my condominium association, she has provided us with outstanding service and has worked hard to kept our insurance premiums below our expectations. We are so grateful for her knowledge and expertise. In addition, I recently had a personal situation where a vehicle hit my parked car and Linda offered to help me report the loss to the other drivers insurance. I know this wasn’t something she had to do but wanted to do for me. I couldn’t be more grateful that she went above and beyond for me. Since I’m not a computer savvy person. I never could have done that on my own. Bouvier has an exceptional resource in her. Thank you Fran!!

Bill R.

Bouvier has been my insurance agency for years and for good reason. Recently I encountered some complicated policy changes created by a change in my business structure. Wendy Correll has been fantastic in representing my interests throughout this process. Wendy has been relentless in seeking answers from the insurance companies while keeping me informed of the progress. While I have always been impressed with Bouvier - which is why I have done business with them for years - Wendy’s attention to my account exceeds all expectations. Thank you Wendy!

Ginny L.

I had an exceptional experience with Bouvier! I called Bouvier because I needed to obtain an insurance document for my mortgage bank, and had been given the runaround by both my condo management company and the bank. By the time I called Bouvier, I was pretty fed up with the process because I was honestly expecting the same lack of urgency and poor customer service that I had received so far trying to obtain the form.

When I called Bouvier, I had a woman named Janna as my rep. I explained my situation to her - that I needed a specific form but nobody would tell me which actual form it was - and Janna was incredibly kind and helpful over the phone, and let me e-mail her the incorrect forms I had previously been given to help me get to the bottom of what the bank needed. She offered to investigate by e-mailing the account manager, but she ended up figuring out what my issue was on her own! Once she figured out what the bank needed, she went ahead and faxed the appropriate form to them herself, also providing me with a copy for my records. I was blown away by how thorough she was and how she truly wanted to help me, and not just get my issue off her desk. She responded quickly and was so kind, explained everything she was doing, and was all-around an absolute pleasure to work with.

After also speaking to a few other people at Bouvier, it seems everyone passionately cares about their customers' welfare and experience. In a world of automated message bots and service reps who hate their jobs, Bouvier far exceeded my expectations and was an absolute pleasure to work with!