Arsen's Gym West Hartford - West Hartford, Connecticut

Timothy P.

I like the idea of this gym, there is just two things that are underwhelming to me and why I would rate it 2 stars:

One is the quality of the equipment in this space is underwhelming. Like many have said, this "War Strong" equipment I find to be of inferior quality compared to commercial brands such as Life Fitness, Hammer Strength, Cybex, Precor, etc. I like the fact that they have started to replace some of this War Strong equipment with more vintage commercial equipment. Maybe thats a trend in the right direction?

Two is the layout of the space. There's not much you can do with an old office building, but the space is very cramped/compartmentalized and I feel this would be better of in a "warehouse" type of space. I prefer large open spaces like many great gyms out there have.

I feel like this space with appropriate quality commercial equipment would push me to join as a full time member, even given the layout. But for now, I will just continue to visit every once and a while and choose a more commercial gym that has top of the line equipment for my daily gym.

Thanks.

Masio W.

The space itself it great with equipment that you won’t find at most local gym. However, the customer service can be much improved. You start by attempting to contact the customer service number and given hours of operation. The 7 times I have called during those hours are the same result: an automated message that leads to a busy tone. The email responses aren’t helpful from the Google forms you complete online and everything reverts to the online form or app. The app itself isn’t helpful (specifically for attempting to edit billing info or cancel membership after initial contract has ended). When I visit the gym I cannot find anyone during normal business hours.

Erick

The gym is a vibe with great lighting, but some of the equipments i feel like are just their for show and are not good equipment

ricardo O.

The equipment there is not built to last very unstable. All the machines are very close to each other which limits space to move around the gym. There are weights everywhere and not stored properly. I canceled my membership.

saf

great place! very clean and spacious and has a great variety. some of the machines r clunky.

Kole M.

Pros:

- It’s open 24/7
- I don’t feel like they’re always trying to sell me something
- They have rooms with good lighting to go take progress photos in
- They have a large variety of weightlifting equipment
- The black on black lay out is nice

Cons:
- Not a lot of options for cardio
- No showers
- Bad air circulation in the free weight room
- Machines are put too close together
- Some of the machines seem to be poorly manufactured
- Too expensive ($50-60) a month is not a realistic price for what they have to offer
- Fees for signing up and for canceling membership

G C.

This is home 💪🏽 A smaller darker version of Golds Gym ... with machines no other gym has. The price keeps those who aren't as committed away. 24/7 access if you go for the $50 monthly was a solid touch.

Top job putting this one together.

Ihor S.

Best equipment around, you wont find anything like it! 24/7, clean, the BEST!