Alpine Woods Apartments - Alpine, California

Claudia S. J.

I love Alpine and I love living at Alpine Woods. The managers are great and so are the neighbors close by my apartment who I interacted with on a daily basis. The maintenance crew are just as amazing.

We have been living here since 2014 and only had a couple minor incidents with two neighbors that was resolved in no time. I knew Alpine Woods was the right place for me the moment we stepped into the office.

We love our apartment. It’s peaceful here and our neighbors are a blessing. I would highly recommend Alpine Woods Apartments to anyone looking for a place to call home.

Caryl A.

Mostly good. I like the office staff and the maintenence men. Management, however, is impossible to reach. The AC unit does not come up to the set temperature. I complained. No response. For the high rent, I should be able to stay cool in the summer.

Robert L.

Great on-site staff, large open floor plans.

Penny B.

Thanks Ashley and Arthuro for quick response with washing machine repair. I appreciate the fast response. 🙌🙌🙌
Washing machines are an essential part of living the good life! 😁😁😁

Seth B.

We just moved in two weeks ago and the entire process was made much easier due to the help of Ashley and the office. Thank you.

Wolfie

We enjoy our home and some of the amenities at Alpine Woods very much. We have had a handful of concerns over this last year and most have been dealt with by the wonderful on-site teams. They are very caring and easy to work with.

Although we are happy with the folks who are on-site management, some needs have not been met or have been pushed out, seemingly as not a priority by upper mngt. I believe that is in part due to the cutting back of staff (which occurred a year ago). But the sense is that we have lost priority status. And this after a substantial rent increase.

Altho they have been good at trying to get various parts, and the handymen out to us, I can tell that upper management have not made some things a priority, mainly the pool. We moved here, and are paying for, our home w/pool in large part because I need the workout due to a severely damaged back. It has taken more than 6 months to repair the pool which is not yet done to date.

A second area that needs extra attention are the grounds. The company who manages the grounds should keep the existing plants alive or replace them with drought-free and attractive landscaping. On the surface the white roses look nice but they are dyeing and infested. They have been like this for this whole last year.

Once again, Ashley and Marne are fantastic. They go above and beyond. Thank you for providing a wonderful place to live with great neighbors!

Joy G.

I lived at Alpine Woods for 3 years. I had one cat. I paid a security deposit of $500.00 and a pet deposit of $500.00. When my lease was up in May 2023, I decided not to renew and i moved out.
I cleaned thoroughly and had the carpets professionally cleaned.
They refunded the security deposit, but they didn't refund the 500.00 pet deposit. I contacted them repeatedly, sent documentation and now after 60 days they still haven't responded. I have reported them to the BBB and to tenants rights! I would not recommend living there.

Scott B.

Let’s start by saying Ashley and Marne do an amazing job. They’re responsive to the needs of AW, Ash gives great updates on things going on, Arturo and Andres are incredible guys that get the job done in a timely manner very much appreciate those two , customer service at its best. I recommend raises for everyone.