East Brook Fitness - Willimantic, CT

Anthony T.

I’ve been going to east brook fitness for almost 3 years now after i switched over and have never looked back. All of the staff is super friendly and knowledgeable as well as the trainers they have there. It’s a very good atmosphere for experienced or new gym goers and would definitely recommend it to anyone looking for a new gym!

Danyelle R.

I love Eastbrook Fitness. I have been coming here for a few years and have always had a great time!! The staff is so friendly and welcoming, they really make you feel good about being a member! I am always greeted with a smile, as well as a departing wave or kind words when I leave. The gym is kept up well and staff is always willing to help explain how to use equipment or answer questions. They have a bunch of fun classes you can sign up for. If you’re new to the gym, or been working out for years, Eastbrook Fitness is a great place for all levels. I always have felt comfortable and have met some great people!

Logan S.

I have walked into this gym 2 times, looked around once but went again a few weeks ago with some friends to get a tour, When i asked the person at the desk they responded with "you guys can just walk around" I thought that was very unprofessional. The equipment looked fairly new but 99% machines and the music was coming out of one tvs speakers. safe to say I'll be steering clear of this gym.

Donna Z.

I just sign up at this gym went in for my first free session with the trainer he made me feel so uncomfortable want to talk to him about my goal he couldn’t be bothered so I left after 15 minutes which it supposed to be a half hour then came back to day for a class the train said I miss there class and ask some lady when the next one was I guess she worked there she was so rude i mean really rude could not be bothered I felt so uncomfortable so I worked out little and then left will not go back I would not definitely recommend this gym

Tyler E.

Overall I love it, Music is not my vibe but I have headphones 90% of the time. It’s cleaned and well maintained. The staff is nice. Good balance of equipment I got shredded here from it with no personal trainer.

Michelle L.

Offers online registration, but annual fees are not disclosed at the time. Hot in the summer, freezing this winter. One of the two chest machines was broken the entire time I went there and always 1/3 to 1/2 of treadmills aren’t working. Was told they would put in a water bottle filler when I signed up a year ago, still no water filler. Last time I went, the building had a ceiling leak and half of the ceiling in the women’s bathroom was collapsed and multiple buckets collecting water by the treadmills. Emailed ask how to cancel my membership, and they told me to call. When I call, they told me to come in person or send a letter. Per their contract (that you never see if you sign up online), you pay everything for a month after they receive your letter. The staff at the counter when I went in told me that even though I paid for another month, my membership had been canceled so I couldn’t go. They certainly need to ensure their employees are clear on company polices. They charged me another years worth of maintenance fees even though I only went for a year and would not be continuing because it fell within that month. Contract is not clear and they were not willing to budge. Instead of refunding the $40 they would rather lose out on future business as I would not recommend this place for that reason alone.
Positives: The place was always relatively clean, had a variety of machines and decent exercise classes.

Derwin H.

I’ll start with the pros:

- They have a turf and free weights.
- They have day care, yoga, Zumba and all that if it fits your needs
- Most of the staff is very friendly.

Now, the cons:

- There’s a very depressing feel with this place.
- If you’re gonna go, bring headphones. They play music from the tv speaker and the playlists could use some work.
- The bathrooms/locker rooms are typically very messy. There’s rarely any soap in the men’s room and you’d be lucky to have paper towel to dry your hands. The men’s trash is usually overflowing, too.
- While the staff is friendly, they rarely do rounds of the facility to notice that paper-towel and disinfectant to wipe down dirty gym equipment is empty, so you will see gym goers walking from station to station hoping to find sanitation bottles and a dispenser that actually has paper towel.

Overall, it’s not a TERRIBLE gym. But, they definitely need some work and closer supervision. I’ve been a member for about a year and am considering canceling if things don’t get better. I’m not sure they can justify charging people $25+ a month for a membership with the type of quality I’ve experienced so far.

Danielle D.

This gym is honestly one of the best gyms I’ve been to. The atmosphere is nice and laid-back and the place is clean, despite some of the other reviews saying that it was dirty. They are always friendly there, and I have never had a problem with any of the staff 😊 5 stars